Westland Medical Centre
It was My first visit as a patient at Westland medical centre today. Sue, the Receptionist, was very Helpful as I needed to see a E.N.T Specialist urgently. My Appointment was arranged quick and very efficienty. My E.N.T Specialist was one of the best I have had the privilege to meet. I can’t thank you All enough for the excellent care that you All provided to me Today. I feel back to good health!
I cannot praise and thank the team at The Westland Medical Centre enough for the care and professionalism shown to my mum – Margaret Hinton when she visited Professor Kotecha today.
I had to attend her appointment with her as she is suffering from dizzy spells at the moment and gets very anxious if she has to go anywhere alone. Upon arrival we were met by a lovely nurse who took our temperatures and then led us upstairs and straight into the consultancy room.
Professor Kotecha was his usual amazing self; taking extra care and time to make sure my mum was comfortable with what she needed to have done and explained everything to her for her ongoing care. He also went to great lengths to carry out extra tests which all went towards reassuring my mum’s underlying fears of what else could be wrong with her.
I did have to leave my mum for a few minutes while I collected my car from the car park but she was looked after by another lovely lady in the upstairs reception who not only took care of her while she was waiting, she also escorted her downstairs and saw her safely into my car.
Thank you all for going the extra mile.
Had a great experience with this Doctor who performed laser surgery to my eye he was very professional and caring explained everything clearly my eye is now back to normal gave me information for ongoing medication to keep my eye moist. Recommended
After my first visit to-day to Westland Medical Centre I was very impressed with the Clinic.
There are good safety arrangements with all the staff wearing PPE.
The Clinic is well set up and equipped in a modern building with good disability
access and at a convenient location in Hornchurch.
I was seen on time without having to wait and everyone was polite and helpful.
The attention and treatment I received from Professor Kotecha was excellent
I was very happy with my overall experience and would like to thank all the staff to-day for their help.
My visit to Westland medical centre on Friday 24/7/20 on handled very well.
I was politely greeted,made clear what was expected of me and dealt with
efficiently by Mr. Coker & a nurse.
I felt safe & protected.
From 21 November 2020 to 12 June 2021 Westlands provided blood testing for over 6,944 patients. This support was invaluable in helping to ensure we were able to help reduce the backlog of BHR patients waiting for an appointment. Thank you again for providing such an excellent phlebotomy service!